Free glucometer

Get a free GlucoSPOT meter when you order 50 or 100 test strips. Accurate, ISO-certified care for home diabetes management.

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Advance BP monitor

Smart blood pressure monitoring with irregular heartbeat detection and multi-user memory for your family's daily wellness.

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S H O P A L L

F A Q

Are your point-of-care medical devices genuine and CDSCO-compliant?

Yes. Every device we sell — thermometers, glucometers, and BP monitors — is genuine, quality-tested, and compliant with India's CDSCO medical device regulations. We source only authentic diagnostic devices with proper documentation and manufacturer warranty. You can shop with confidence knowing each point-of-care product meets recognized safety and accuracy standards for both home and clinical use.

Which cities do you ship to across India?

We ship pan-India — to major metros like Delhi, Mumbai, Bengaluru, Chennai, Kolkata, and Hyderabad, as well as Tier-2 and Tier-3 cities and towns. Orders are dispatched through trusted courier partners with tracking. Delivery timelines vary by location, and remote areas may take slightly longer. Enter your PIN code at checkout to confirm serviceability and estimated delivery for your address.

What payment methods do you accept?

We accept all major payment options popular in India — UPI, debit and credit cards, net banking, and popular wallets. Select orders may also qualify for Cash on Delivery (COD), subject to location. All online transactions are processed through secure, encrypted payment gateways. Prices are listed in INR and are GST-inclusive, with a proper tax invoice provided for every purchase.

What is your return and replacement policy?

If a device arrives defective or damaged, contact us within the stated return window with your order details and photos. We'll arrange a repair, replacement, or refund per policy. For hygiene and safety, sealed diagnostic items and test strips may be non-returnable once opened — these are clearly marked. Warranty claims are handled through our pan-India after-sales support team.

Do your products come with a warranty?

Yes. Our point-of-care diagnostic devices come with a manufacturer warranty covering manufacturing defects. Warranty duration varies by product and is mentioned on each product page. To claim, keep your invoice and reach out to our support team, who will guide you through repair or replacement as per warranty terms. Genuine spares and accessories are available pan-India.

How can I track my order?

Once your order ships, you'll receive a tracking link and courier details via SMS and email. You can also check order status by logging into your account on our store. If tracking isn't updating or you need help, contact our customer support team with your order number, and we'll promptly assist you with the latest delivery information.

How do I contact customer support?

Our India-based support team assists with product queries, orders, warranty, and after-sales service. Reach us via the contact details or enquiry form on our website during business hours. For faster help, keep your order number and product model ready. We're committed to responsive, reliable support so you get the most from your point-of-care diagnostic devices.

Can I get bulk or wholesale pricing for clinics and hospitals?

Yes. We offer bulk and institutional pricing for clinics, hospitals, diagnostic labs, and healthcare organizations across India. Whether you need multiple thermometers, glucometers, or BP monitors, our team can provide customized quotes, GST invoicing, and reliable supply. Contact our sales team with your requirements and quantity, and we'll share competitive B2B pricing and delivery options.